Faq

Faq

Frequently Asked Questions

  • What is Super Labs?

    Super Labs is a prestigious product of Envate Technologies. This is a LIMS system hosted on a private cloud server. This is providing a unique platform where Pathology Labs can come and start using Super Labs LIMS absolutely FREE!

  • Is Super Labs Free LIMS?

    Yes, that's true. Super Labs is offering LIMS Free! Our mission is to ensure all the labs adhere and follow a compliance-based process and provide maximum benefits to the customers. Super Labs will help you to pass your direct discounts to your very own customers.

  • How much data is safe with Super Labs?

    We truly understand that LIMS data is very sensitive and private data, and therefore Super Labs servicer is sitting under world-class firewall systems to prevent any unauthorized server access. We run a server scan every 30 mins to ensure your data is safe!

  • Can I replace my LIMS with Super Labs?

    Yes, please stop paying for the LIMS system. Super Labs is not only offering you LIMS. However, it is also giving you unique features to enable your online presence, where you can design your own health packages and discount package to offer to your customers, and all this comes FREE!

  • What if a really important feature is missing in the Super Labs?

    Completely understand, we have done an extensive review with Lab experts to ensure we are not missing any key aspects. however, if you find any key feature which is missing, Or would be a great advantage, we will be happy to include it at no cost.

  • How much Technical support we will be getting?

    If at any point in time you are facing any technical challenge, then feel free to reach out to our Toll-Free Number 1800 102 3110 and connect to our Technical Support team and raise a ticket. We would be happy to help.

  • What is the future of Super Labs?

    We are building the Imaging and Digital X-Ray solutions as well, so that you can not only operate Pathology but also start managing your Digital X-Ray and Imaging Labs as well in one place. This will give you the complete statistics about your sales and bookings.

Questions

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